Here's what our loyal customers have to say about their experience with Schock Boats:
My boyfriend doesn't have a yelp account so I'm writing it for him. So he took his bosses tender into George to get the outboard tilt fixed. George did an amazing seven star job of fixing it under warranty. He says you guys are the best! 7 out of 5 stars for George and Jeff.
- Ziara K., April 2018
Just wanted to let you know that our first trip in the new Grady was a rousing success. What a wonderful boat. Far superior to our old Skipjack in every way. Love the twin engines. So much more slow speed control while docking and maneuvering and so quiet. Thanks again for all your help in making it happen.
If you ever need someone to testify as to the Grady experience, I'm your guy!
- Paul R., February 2018
Just got my boat back from Schock Boats from getting my bottom painted, new electronics and more accessories. I decided to have them do the work after I had met Steve Schock at a friends bbq. I went with them because Steve seemed very knowledgeable and friendly. Well the entire team is very knowledgeable and friendly! They always were very helpful and willing to make me happy ( which is not always easy ). I will definitely be back when I need or want more work done. I recommend them highly!
- Joe H., December 2017
The best of the best for boat sales and service. Family run and operated for over 40 years in Newport. The Schock family runs a first class business that is family friendly. From boat sales to service, there is no one better. Gary Hess in sales is fantastic to work with. Great knowledge and a no pressure approach. The service team is top notch as well with George, Geoff, and Carlos. They take really great care of their customers. Look no farther than Schock.
- Gary V., June 2017
- Kevin R., April 2017
I can't say enough good things about Schock Boats. I moved to an Island in Newport Harbor 2 years ago and was looking at purchasing a nice harbor cruiser for the family which could be both Duffy-like for harbor cruises and a fishing boat for off-shore and good-weather Catalina crossings. I asked all my fellow Newport Harbor friends and neighbors and one name kept coming up: Schock Boats. Upon my first visit, Gary Hess immediately commenced teaching me everything I needed to know about power boats. I took a few weeks to make my decision but he patiently stood by while we asked question after question until ultimately - we pulled the trigger on a 19' boat which met all our needs.
It's been 2 years and we've literally used the boat on almost a daily basis in some capacity so we've been back to Schock for regular scheduled service and a couple of issues related to my Mercury outboard and lighting issues. Bottom line - they have been an absolute pleasure to deal with on every occasion. George and Jeff are about as awesome as they come when it comes to service. Having a boat is NOT cheap. They have at every turn tried to take the sting out the boat owning experience. Whether it's coming to the house to pick up the boat from our dock or giving me a coupon that I was unaware existed at service time they are always there and ready to serve. Everyone I encounter at Schock is the same and after 2 years of living on the water I can tell you that the Schock Boats name is always associated with unparalleled knowledge, fair prices and FANTASTIC service. They love boats, people and the water so their attitudes are not forced - it's just a natural tendency on their parts to spread their knowledge, make sure everyone's safe and enjoying their boating experiences.
I recommend Schock whether purchasing a boat or bringing yours in for service without hesitation. I look forward to using their services in the future whether for service or purchase of a new Grady White to upgrade my boat when the time comes.
- Neil S., March 2016
THANK YOU ALL!!! You were not only the friendliest bunch of folks but also the most professional and attentive to the level of detail that keeps my eye from twitching!
I will be emailing you a letter soon with reflections of a day I will always remember - the day I was made part of something very special to me - the day my 25+ year old dream came true. You were ALL a part of it!
Thank you all for everything!
- Brian W., March 2011
I've been a customer of Schock Boats for over 25 years, having owned a Boston Whaler and three Grady-Whites. Their customer service, whether in sales, service, or parts, has been nothing short of outstanding. Owner, Scott and Marie, and their staff are friendly, courteous, and of course, knowledgeable about the products they sell and service. It is without hesitation that I recommend Schock Boats to family and friends.
- Lou E., March 2011
Hi, I'm Robert's daughter, Becky. I met you yesterday and the shop and you let me personally take home a Shock Boats first aid kit for free! Your generous offer was very much appreciated by me! I love this handy-dandy little kit! It really has EVERYTHING!...Thanks again and I can't wait to ride our new boat into the gorgeous gleam of the rippling water riding into the sunset feeling safe and secure with my family and loved ones so i can be HAPPY!
- Becky C. (10 years old), January 2011
Jim [Ryan], you are among the best people I have ever worked with,and I will tell the world how my experience went with yourself, Scott, and Marie. VERY impressive!
- Scot C., December 2010
When you buy quality from a quality dealer, you never have regrets. Scott and Matt at Schock Boats made a scheduled appointment with me in a very professional manner. They kept the appointment and turned out to welcome and service my needs as if I was their only customer. They stood behind their product and totally changed my opinion of Mercury Motors. My little Boston Whaler is no longer dragging its number one cylinder. It has been transformed into an ultra smooth rocket sled.
If you could begin with a blank slate, you couldn't have engineered a better service experience that what I enjoyed at Schock Boats. Before they let me go, they even washed and dried my boat. Thanks again.
- David H, November 2010
We will always recommend Schock Boats as a great company to do business with!
- Richard V., October 2010
We couldn't be happier. We are going out again tomorrow.Thanks again for taking such good care of us, we really appreciate your help. When we retrieved the boat, Claire was able to crank up the boat easily so Ididn't have to get out and do it myself, how cool is that? Very satisfied.
- Dale L., June 2010